Score from 23 reviews
- Rua Estrela Dalva, 95670-000 Gramado,
Brazil - 
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Highlights
Complimentary guest parking
Stylish bar and lounge
Daily room cleaning service
Entirely smoke-free property
Comfortable family rooms
Swimming pool complex
Complimentary guest parkingStylish bar and loungeDaily room cleaning serviceEntirely smoke-free propertyComfortable family roomsSwimming pool complexThis spacious aparthotel comes equipped with a fun Nintendo Wii, a fully stocked kitchen complete with an oven, microwave, and toaster. Two inviting living rooms, two bedrooms, and two bathrooms outfitted with a walk-in shower and hot tub ensure plenty of space for everyone. For entertainment, there's a flat-screen TV with satellite channels and an Xbox One. Plus, the accommodation is entirely non-smoking for a pleasant environment.
Start your day with a delightful buffet or continental breakfast that includes warm dishes, local specialties, and fresh pastries. The on-site coffee shop, bar, and lounge create a welcoming atmosphere to relax in.
After a busy day, visitors can enjoy a rejuvenating swim in the indoor pool or choose from an array of wellness packages. Families are well catered for, with a kids pool, indoor play area, and outdoor play equipment. For more fun, guests can challenge each other to a game of billiards, or explore the stunning surroundings with hiking or walking tours.
Nearby attractions include the Festivals Palace, Black Lake Gramado, and the picturesque Joaquina Rita Bier Lake. Plus, Canela Airport is just 8 km away, making it a breeze to set off on your next adventure.
At Flat Wish Serrano Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Flat Wish Serrano Hotel, the property will contact you with further instructions.
At Flat Wish Serrano Hotel, hen, stag, or similar parties are not accepted.
At Flat Wish Serrano Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Flat Wish Serrano Hotel, all special requests are subject to availability and may incur additional charges.
Two-Bedroom Apartment Description, photos, price, amenities
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- work desk,
- hot tub (in room),
- hardwood/parquet flooring,
- fan,
- iron,
- seating area,
- cleaning supplies (e.g., for kitchenette),
- sofa,
- private pool with a view (with room/suite),
- private shallow end/paddling pool (with room/suite),
- bedside socket,
- tile/marble flooring,
- baby cot/crib,
- waste bin,
- wardrobe/closet,
- private plunge pool (with room/suite),
- sofa bed,
- private heated pool (with room/suite),
- heating,
- travel adapter,
- washing machine,
- non-feather pillow (synthetic),
- pool towels (in room)
- shower,
- bidet,
- body soap,
- bathtub,
- additional bathroom,
- private bathroom,
- complimentary toiletries,
- private sauna (in room),
- toilet paper,
- bathtub or shower,
- toilet,
- additional toilet,
- spa bath,
- hairdryer
- games console – xbox one,
- television (tv),
- games console – ps4,
- games console – nintendo wii,
- flat-screen tv,
- telephone,
- cable tv channels,
- satellite tv channels,
- games console,
- video games console
- refrigerator,
- toaster,
- oven,
- full kitchen,
- dining area,
- coffee machine,
- kitchenette,
- tea and coffee making facilities,
- kitchenware,
- microwave,
- stovetop,
- wine glasses,
- barbecue grill,
- dining table
- key card access,
- towels,
- bed linen,
- towels/bed linen (extra charge if not standard)
- quiet street view,
- garden view,
- courtyard view,
- view
- lift access (to room),
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- private flat in building
- board games/puzzles (in room),
- children's books, dvds, or music (in room)
- smoke detector,
- fire extinguisher (in room/apartment),
- carbon monoxide detector
- hand sanitiser (in room)
This apartment offers a fully-equipped kitchen, 2 bedrooms, 2 bathrooms and a living room with LCD TV. There is also a fireplace and a dinner table.
Room size:
Two-Bedroom Apartment - 82 m2
Bedroom 1 – Large bed (King size)
Bedroom 2 – Single bed, Double bed
Max persons: 7 
Choose your ideal room at Flat Wish Serrano Hotel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Two-Bedroom Apartment
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
access to tennis court, billiards table, table tennis facilities, hiking trails accessible, tennis gear, guided walking tours, special themed dinners, bar happy hour, live music and performances, live sports broadcasts, archery range
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, grocery delivery service, children's meals, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, skyline rooftop pool, scenic view pool, temperature-controlled/heated pool, sunbeds and beach chairs, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, revitalising body treatments, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, romantic couples massage, soothing hand massage, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, shuttle service (surcharge applies), secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, secure lockers
Shared spaces for guests
access to hotel garden, recreation/games lounge, on-site chapel or shrine, guest lounge / tv room
Family & entertainment
dedicated entertainment team, supervised kids' activity club, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment, child safety gates provided, pushchairs/strollers for hire
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
business services center
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, secure key card entry
Property safety & security
round-the-clock security personnel, strategically placed smoke detectors, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 to 3 years old pay 80.00 BRL per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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